DeltaBlue

Support Plans

Best Effort

Free support for individuals using documentation and ticket-based help

Free

Get started
Best Effort includes:
Access to documentation
Ticket-based support
Email monitoring notifications
Community-style best effort assistance

Essential

Reliable support for teams that need help with day-to-day operations

€160

per month
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Essential includes:
Everything in Best Effort
Ticket and phone support
Critical infrastructure security patches included

Standard

For teams that need closer technical support and regular service reviews

€475

per month
Get started
Standard includes:
Everything in Essential
Ticket, phone and Slack support
Access to Platform Engineers
Critical incident hotline
Yearly review meetings

Advanced

Best for larger teams with mission-critical projects needing priority technical guidance

€1200

per month
Get started
Advanced includes:
Everything in Standard
Priority support
Access to Platform Architects
Dedicated Customer Success Manager
White glove onboarding
Migration planning and support
Regular review meetings

Enterprise

Tailored support for organizations with complex platforms and strategic needs
Contact us for a
tailor-made quote
Contact support
Enterprise includes:
Everything in Advanced
Enterprise-grade support model
Dedicated access to Platform Engineers and Architects
Bespoke service relationship management
Platform training included
Beta and roadmap access
Launch load testing included

Bring Your Own Cloud / Bring Your Own Infrastructure

Questions asked about our plans and pricing.

Let's talk!

Have a question, need advice, or just want to learn more about what we offer? Our team is here to help! Whether you're exploring solutions, planning your next move, or already deep into a project. We'll connect you with the right experts to give you practical, honest input tailored to your situation.

From technical questions to partnership opportunities, we're all ears. Drop us a line and let's see where we can make a difference.

Contact us